Patient Resources //

Helping Hands Medical Supply has medical supplies and devices designed to assist in the treatment of various medical problems. It is frequently necessary for those who have musculoskeletal injuries or conditions to take advantage of this equipment. Helping Hands Medical Supply options are utilized in preventing injuries, treating chronic conditions, assisting in healing post-surgery or injury, coping with pain, and in rehabilitation management.

Helping Hands Medical Supply has selected quality items to help improve everyday life for those dealing with orthopedic problems:

  • Ankle Braces

  • Back Braces

  • Custom Orthotics

  • Hand / Wrist Splints

  • Knee Braces

  • Shoulder Immobilizers

  • Slings

Health plans //

- Access                        
- Advantra                        
- Advantra Freedom                
- Aetna(Not Aetna/Meritain)                
- American Progressive            
- Amerihealth(Not Amerihealth Caratis)        
- Blue Choice (IBC)                
- Capital Blue Cross                
- Carefirst BC & BS                
- Choice Plus
- Empire BC & BS
- Freedom Blue
- Gateway Health Plan
- Gateway Medicare Assured
- Health America/Health Assurance
- Highmark
- Highmark Blue Shield
- Highmark Freedom Blue
- Highmark Medigap Blue
- Highmark PPO Blue
- Horizon
- Horizon BC & BS
- Horizon BC & BS of NJ
- Independence Blue Cross
- Keystone Health Plan Central
- Keystone Health Plan East
- Keystone Senior Blue
- Keystone 65
- Medicare
- Medicaid
- Personal Choice
- Personal Choice 65
- Populytics
- UPMC (Medicaid Plan)
- Valley Preferred

Question about your bill //

​​What billing or insurance information will I receive?

After all necessary information is received by our office and the item has been shipped or delivered, we will file a claim to your primary and secondary insurance if applicable. When your insurance processes the claim, you should receive an explanation of Benefits from your insurance, and may receive an invoice if co pays, and Deductibles apply.

How long will it take to get things settled with the insurance company?

Once we file the claim to the insurance usual processing is approximately 14-30 days, however this can be longer depending on your insurance companies claim processing procedures. We do not bill you until all proper billing has been processed with your insurance and completed.

Why would I receive a bill?

If we are billing your insurance, most or all of the cost should be covered, however, coverage is contingent upon the plan provisions of your policy. Deductible, Co pay. and coinsurances may apply and will be billed accordingly.